RESTAURANT MANAGEMENT SOLUTION

MANAGEMENT SOLUTION FOR RESTAURANT | CAFE | BAR

Management software system and automation for catering businesses: restaurants, cafes, bars, etc. More than 90,000 businesses in 50 countries around the world are operating with R-Keeper solution.

ORDERING VIA POS

Software is designed specifically for each POS. Quickly and accurately order processing, minimizing operational errors. Automatically send order informations to bar, kitchen. Works smoothly during peak hours.

MOBILE WAITER

The use of mobile devices such as iPad, Mobile is becoming a trend and used extensively in Full-Service restaurants to slowly replace paper menus. Staffs automate receiving of customer’s orders right at table. Menu visually displays on mobile. Easily order anywhere within the restaurant. Shorten moving time, increasing service performance during peak hours.

ONLINE TABLE RESERVATION

Customer self-orders on the web interface. The orders will be sent directly to the restaurant or call-center to manage the whole closed services chain from receiving orders – transferring to the restaurant – packaging – Assigning – Delivering – evaluation and completion.

KITCHEN DISPLAY SMART SYSTEM

Production management in the kitchen is a complex task and highly affects to the quality of food as well as the quality of service. The Smart Kitchen System visually displays all orders from the POS with specific indicators and instructions about processing time, recipe and workflow management which helps the kitchen operation automating like a factory.

FOOD FACTORY

All operations from import – export – production – semi-processing – printing stamps/ tags for labeling on semi-finished products, etc., are made easy on the tablet screen. Productional operations are updated in real-time mode to reduce manual and unnecessary paperwork. All system metrics update immediately to branches.

STOREHOUSE MANAGEMENT

Store management in the restaurant is one of the most complex task of the F&B industry. StoreHouse’s professional management system helps automating the entire production process in the restaurant, managing exactly the food quantity. Manages the detail of import – export – inventory, expenses and costs. Minimizes losses.

CRM

This is a solution for speeding up sales and quality of service by automating data registration processes and connection with customers. Captures, analyzes and provides data as well as creates necessary reports to provide the most effective strategies for interacting and building promotion system (discounts, bonus, redeem, etc.) for customer.

OMNICHANNEL

All restaurants race for the sales channels to bring the greatest convenience to customers. R-Keeper is one of the pioneers of deploying the R-Keeper Ecommerce portal that allows customers to order from all of online channels such as Web-Order, Chatbot on Facebook and Zalo automating to receive the order and transferring to the restaurant or dispatcher. Customers can stay everywhere: home, office or even driving in the car, etc., they can order in the most convenient way by their own favorite channel. The entire order history as well as consumer behavior will be saved and helping the restaurant optimizes interaction and customer experience for the next time.

DELIVERY

Delivery is a part of the customer’s omnichannel ordering solution set. The Delivery Call-Center system plays the role as the order’s dispatch center. Call-Center accepts orders from all channels: Web-Order, Phone-Order, Email-Order, Chatbot-Order, etc., then the system continuously processes calculations and transferring the orders to the suitable center (or restaurant – following the criteria set was created in advance by the company). The complete service cycle from ordering – dispatching – tracking the order status – the shipper status – monitoring the delivery.

ADVANCED REPORTING SYSTEM

The R-Keeper’s detailed and accurate dashboard system allows setting by individual demand for tracking business metrics, keeping to track of business fluctuations in the online mode. Through the web interface, you can track your restaurant’s main performance indicators and compare them by day, month, quarter, and year.

ORDER VIA POS

Special POS version for Fast Food with optimized and refined screen help ordering quickly, accurately and efficiently. The software is designed to be flexible allowing for the establishment of hints, alerts and convenient sales referrals, from then the cashiers can quickly reach and sell to customers without that much manipulations on POS.

MENU BOARD

E-menu screen allows to increase restaurant ability and _x0008_quantity of orders. The e-menu replaces the traditional menu with the widescreen displaying all of informations and prices dishes, attractive promotions, enhancing visual effects to attract customers. Easily changes dishes and prices by the time.

SECOND SCREEN

Interactive screen is deployed and supported for POS. This is considered as a modern marketing tool to interact with customers in fast food restaurants. The screen for customer displays the order content and total payment. Suggests dishes to customer, the attractive ads pictures and clips of the restaurant.

TICKET SYSTEM

A screen in the dish-out counter shows the processing status, from then customers can self-track information and pick up the food at the serving area. Optimizes service time and reduces the mess at dish-out counter. The solution helps to save up to 30% time of staff without compromising service quality.

SELF-SERVICE TERMINAL

The solution includes software and devices that allow customers to selves-order food and make payments via a bankcard without the waiter support. The system is flexible to change the display language, provide and update fully information about dishes with beautiful illustrations, simple & easy for using.

ORDERING FROM END-OF-QUEUE

The software works on handheld devices which assists the staff to take random client orders from the end of queue. When the customer reaches the cashier only needs to show the order number and make the payment. The solution helps to optimize order processing and speed up the serving during peak hours.

VISUAL DISPLAY UNIT

This is a solution for speeding up sales and quality of service by automating data registration processes and connection with customers. Captures, analyzes and provides data as well as creates necessary reports to provide the most effective strategies for interacting and building promotion system (discounts, bonus, redeem, etc.) for customer.

STOREHOUSE MANAGEMENT

Store management in the restaurant is one of the most complex task of the F&B industry. StoreHouse’s professional management system helps automating the entire production process in the restaurant, managing exactly the food quantity. Manages the detail of import – export – inventory, expenses and costs. Minimizes losses.

ADVANCED REPORTING SYSTEM

The R-Keeper’s detailed and accurate dashboard system allows setting by individual demand for tracking business metrics, keeping to track of business fluctuations in the online mode. Through the web interface, you can track your restaurant’s main performance indicators and compare them by day, month, quarter, and year.

DRIVE-THRU

System supports automatical serving customer in Fastfood industry by three doors model: receiving, payment, delivery order. The system is designed for fast food restaurants, for customers who want to use the restaurant services but do not want to get off of the car.

FAQS

R-Keeper with its optimized performance design should be capable of deploying UNLIMITED POS quantity at a single store.

Depending on the choice of deployment, POS machines at the store can operate via a master machine and depend on this machine (the data in the store will run by the logic of this machine) or POS machines can operate independently. In case of complete standalone operation, when this POS stops working then it won’t affect to the other ones (without the POS’s master).

R-Keeper does not limit the number of items in the menu, the system can manage many different menus (of many brands) and each menu has many items, many different prices as you wish.

When there is no internet, the system works normally and relies on the synchronized data in beforehand. Until the internet is available, the whole data will sync again.

R-Keeper software is built and developed on the optimal configuration rule, so the minimum hardware requirements are: CPU Intel 1.8GB, 2GB RAM, it’s enough for smooth operation.

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